SHIPPING + RETURNS
We always put the customer first. If you want to return an item the best thing to do is to go over to the Contact page and let Sarah know what's UP, OR connect with us on chat.
Whatever the issue is, we'll solve it. Our main focus is to give our customers the best care ever.
We gladly accept returns and exchanges
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
We don't accept cancellations
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.